CFM Corporate Profile

INTEGRATED FACILITY MANAGEMENT SOLUTIONS

Founded in 2004 ContrackFM is an affiliate of the Orascom Construction Industries group of companies headquartered in Cairo Egypt, and with offices and affiliates in Africa, the Middle East, Asia, and North America.

In its short history ContrackFM has quickly catapulted in size to meet the needs of a demanding, yet discerning property market. Our workforce grew from 150 staff members at the end of our first year of operations to almost 2800 ending the financial year in December 2009.

We supplemented our resources with in-house international expertise in the facility management field to ensure that we remain abreast of all the developments on the international scene.

We bring many advantages to the projects we manage. We bring expert on-site management, outstanding technical resources and state-of-the art technology and operating systems, as well as uncompromising emphasis on training and development for all our team members.

From its inception ContrackFM has focused on pushing the boundaries of service provision normally associated with mature and fully developed countries.

Our most valuable asset is ContrackFM employees. ContrackFM does not accept and has deliberately challenged the belief that professional and efficient service delivery is not possible outside of the developed world.

• INNOVATION
• PROFESSIONALISM
• QUALITY
• CARE
• HONESTY

We bring a set of values that focus on integrity and professionalism in everything we do and fulfilling promises to all of our stakeholders, an unparalleled commitment to quality and execution. We are always trying to deliver a genuine care and compassion for our people as well as their welfare. After all, they are the ones on the coalface delivering the services, from high tech to the mundane, but all equally important for leveraging our ability to do what is the best to do which is managing and developing our business in a fast moving technological world.

ContrackFM SAE is a learning organisation, working hard on building a level of curiosity within our staff to challenge the established, and understanding that there are no holy cows with respect to improving our services to our customers. We are building a services culture that seeks to bring out the best of technology, but understanding that the human interface is still the most important aspect of services provision. Our goal is to enter into relationships rather than contracts, and building those relationships into mutually beneficial business partnership.

We encourage our staff to continually focus on improving their deliverables to customers in a sustainable way, professionally executed, and reaching out to customers, so as to understand the best way to support their core business interests. CFM believes its existence is dependant on its ability to bolster, protect and promote their clients core business, and we know that we must play a measurable and tangible role in achieving exactly that.